All Systems Operational

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All your customer feedback and user research in one place

Application ? Operational
90 days ago
100.0 % uptime
Today
Data Ingestion Pipeline Operational
Public API ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
Typeform API ? Operational
Zendesk API ? Operational
Intercom APIs Operational
Intercom Webhooks Operational
SendGrid Parse API Operational
SendGrid SMTP Operational
Slack Apps/Integrations Operational
Drift API Operational
File Imports Operational
90 days ago
100.0 % uptime
Today
Uploadcare REST API Operational
Uploadcare Upload API Operational
Uploaded Documents Processing ? Operational
90 days ago
100.0 % uptime
Today
Uploaded Spreadsheet Processing ? Operational
90 days ago
100.0 % uptime
Today
Uploaded Video And Audio Processing Operational
90 days ago
100.0 % uptime
Today
Cloud Infrastructure Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Compute Engine Operational
Pusher Channels presence channels Operational
Uploadcare Video processing Operational
Uploadcare Document processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Application maintenance Apr 11, 22:00 - Apr 12, 02:00 UTC
Update - The maintenance event has been postponed and will happen on the 11th of April.
Apr 4, 19:35 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 4, 19:33 UTC
Scheduled - We will be undergoing a maintenance of the whole application. EnjoyHQ won't be accessible for around 2 hours, while we perform necessary infrastructure upgrades.

Most integration data will be still synchronized, however the following integrations will be impacted and data submissions will be rejected:

- email forwarding
- Slack customer feedback submissions
- Salesforce
- Public API (Write only)

Maintenance window will not exceed 2 hours.
Apr 11, 15:30 UTC
Past Incidents
Apr 10, 2020

No incidents reported today.

Apr 9, 2020

No incidents reported.

Apr 8, 2020

No incidents reported.

Apr 7, 2020

No incidents reported.

Apr 6, 2020
Resolved - This incident has been resolved.
Apr 6, 20:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 6, 20:16 UTC
Identified - We're investigating issues affecting our search and reporting - the application has recovered, but you might see slower response times and sporadic errors.
Apr 6, 20:14 UTC
Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.