Issues with video and audio uploads

Incident Report for EnjoyHQ

Resolved

This incident has been resolved.

Posted Mar 02, 2021 - 15:52 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 27, 2021 - 20:15 UTC

Monitoring

The issue has been resolved - if you run into any issues when uploading the files, please refresh your browser tab and try again.

Posted Feb 27, 2021 - 19:30 UTC

Identified

Video and audio file uploads and processing is no functional at the moment. We are working on a remediation.

Posted Feb 27, 2021 - 00:13 UTC

This incident affected: File Imports (Uploaded Video And Audio Processing).